Get in Touch

We'd love to hear from you! Choose the best way to reach us below.

Submit a Track

Share your custom track creations with the community

Go to Submission Form

Report an Issue

Found a broken track code or technical problem?

Email support

General Inquiry

Questions, suggestions, or partnership opportunities

Send us an email

Primary Contact Methods

Email

For general inquiries, business proposals, copyright concerns, or DMCA requests:

support@polytrackcodes.com

We typically respond within 1-3 business days.

Track Submissions

For new track codes, screenshots, and creator credit updates:

Submit a track

Each submission is reviewed before it appears on the site.

Content Corrections

If a track title, creator name, code, or description needs correction, email us with the page link:

support@polytrackcodes.com

We review corrections before updating public pages.

What to Expect When You Contact Us

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Response Time: We aim to respond to all emails within 1-3 business days. Urgent broken-code reports are reviewed first.

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Track Submissions: Submitted tracks are reviewed for quality and appropriateness. Approved tracks appear on the site within 1-7 days with full credit to you.

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Bug Reports: Please include as much detail as possible: what you were doing, what you expected to happen, what actually happened, and your browser/device info.

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Feature Requests: We welcome suggestions! While we can't implement everything, we carefully consider all feedback when planning updates.

Submission Checklist (Fastest Approval)

• Include the full track code (one line, no truncation).
• Provide a clear title and a short, specific description.
• Choose a category and difficulty that match gameplay.
• Mention any special features (loops, shortcuts, multi-lap, etc.).
• If possible, add a screenshot or video link.

Go to submission form →

Issue Report Template

When reporting a bug or broken track, include these details to speed up resolution:

• Track URL (or exact title).
• What you expected vs. what happened.
• Steps to reproduce (numbered is best).
• Browser/device (e.g., Chrome on Windows, Safari on iOS).
• Optional: screenshot or short screen recording.

⚠️ Important Information

Copyright & DMCA: If you believe any content on our site infringes your copyright, please email us with details, including the specific track/page URL and proof of ownership. We will investigate and respond promptly.

Not Official Support: We are not affiliated with PolyTrack or Kodub Games. For official game support, please contact the developers directly through their official channels.

Privacy: We respect your privacy. Your contact information will only be used to respond to your inquiry and will not be shared with third parties. See our Privacy Policy for details.

Before You Reach Out

Looking for answers? Check these resources first - you might find what you need instantly: